Shipping and delivery

SHIPPING

All domestic and international order are shipped from our US logistics warehouse in American Fork, Utah partnered with UPS.

 

SHIPPING COSTS

Domestic - United States

UPS Flat Rate Shipping $5 USD ( 2 - 5 Days ) 
FREE Shipping over $20 USD ( 2 - 5 Days )

 

DESPATCH TIMES

We work hard to dispatch all orders on the same business day from the order being placed. In peak periods orders may take up to 2 business days to dispatch.

 

HASSLE FREE RETURNS

We offer free returns within 30 days of receipt, you will be eligible to return your product for a refund given your item is unused, unopened and in the original packaging as received.

 

TRACKING YOUR ORDER

Once your order has been dispatched, you should receive an email with tracking details provided.

 

THINGS TO NOTE

A complete and accurate delivery address is essential. We are unable to revise the shipping address once your order has been prepared for shipment. If a package is returned due to an incorrect or incomplete address provided by the customer, we will contact the customer immediately for a correction. The package will then be re-shipped for an additional shipping fee.
If an order is subject to review due to a suspicion of fraud, delivery may be delayed and/or canceled.*

 

INTERNATIONAL SHIPPING COSTS

Canada/Mexico

UPS Flat Rate Shipping $8 USD ( 6 - 8 Days )
FREE Shipping over $40 USD ( 6 - 8 Days )

 

Australia

UPS Flat Rate Shipping $4 USD ( 7 - 10 Days )
FREE Shipping over $40 USD ( 7 - 10 Days )

 

Europe

UPS Flat Rate Shipping $10 USD ( 7 - 10 Days )
FREE Shipping over $40 USD ( 7 - 10 Days )

 

Rest of World

UPS Flat Rate Shipping $10 USD ( 7 - 10 Days )
FREE Shipping over $40 USD ( 7 - 10 Days )

 

VAT/IMPORT FEES

Every country has its own rules regarding products coming in and the taxes and duties related to the value. Some countries have a high threshold value, meaning there is a high chance you will not be charged extra taxes or duties, whereas some countries have a very low value, and you will most likely be charged when your item arrives in your country. We strive to provide the best possible experience when shipping around the world however the fees are not in our control and is not something we cover. If you are charged these fees, you will need to pay in order for you to receive your items. If unclaimed, it will most likely be returned to our warehouse, we are not able to refund shipping fees if this happens. If you need more help regarding this issue, please contact us!